Quanjer, A.J., Jylhä, A., and van Leeuwen, J.P. 2019 “Early Concept Validation through Provocative Experience Prototyping.” In: User Experience & Urban Creativity1:2, p. 82-85.


This essay reports on a research project aiming at validation of a concept for an AI-driven speech interface for smart services in public spaces. The research team created a simple experience prototype that simulated the envisioned functionality and was used to experiment with subjects in dialogues. The interaction with the prototype invoked a provocative experience that allowed test subjects to better imagine the impact that such a concept for smart services would have in their neighbourhood.

Early Concept Validation through Provocative Experience Prototyping